Our Fixed Right Guarantee gives our customers the assurance that if you receive your device from us and the problem has not been corrected we will
- refund the price of your repair
- send UPS to pick up your device
- repair it at no cost
- ship it back to you for free
* You must call us at 866.488.8227 within 5 business days of receiving your device to notify us of the problem. If the problem continues after we have worked together to solve it, we will send you a box to retrieve the unit. Upon verifying your claim, we will refund the cost of your repair and return it to you free of charge.