UEG utilizes state-of-the-art call center technology and best-in-class agents to deliver technical support and customer service. At our U.S.-based call center we become an extension of your organization. We’ll provide your customers with a seamless experience by answering using your brand name where required.
Our team provides technical support, warranty validation, order status and a variety of additional support services. Upholding your reputation is our number one priority when dealing with your customers.
Customizable call center reporting is also available to ensure quality and allows you to stay in touch with all key metrics.
For more details, please contact our sales team at 630.496.8004 or email email@example.com
Ever wanted to take a look at the activity inside the United Electronics Group repair facility? We can tell you there’s significant professional expertise, precision and dedication going on!
At UEG, we know it may not always be convenient for all of our valued customers to tour our Bensenville, IL, facility. As a service to our customers, a webcam is constantly running for those interested in viewing UEGs professional environment. You’ll have a bird’s eye view of one of our technician floors, known to us as Technician Room #3. The webcam has a 3-second lag, but you’ll see UEG technicians and office staff bustling to and fro Monday through Friday working on or tending to in-progress repairs.
So go ahead and have a peek at our daily operations. You’ll notice we’re working smart and we’re working hard to give you a better repair experience!
UEG offers our repair services to customers nationwide, from the east coast of Maine to the southern tip of California. Early in our heyday, our facility was local, serving Chicagoland. UEG has since grown, and so we accommodate customers from coast to coast. Our repair facility is located in the heart of the Midwest, just 20 miles west of Chicago. Our proximity to O’Hare International Airport gives us the advantage of shipping our customers’ packages quickly to anywhere in the U.S.
You could replace the screen on your tablet or MP3 with a little technical savvy and the aid of a $50 do-it-yourself repair kit. But if you don’t have a technical bent, you risk damaging the critical mainboard during the process. The unfamiliar electrical components underneath the screen could serve as an immediate challenge. Any inexperienced attempt could leave you unsure of the device during every subsequent use.
UEG professional technicians will carefully disassemble the broken screen and replace it with a brand new one using quality adhesives. Our work is guaranteed for 90 days. And UEG’s Fixed Right or It’s Free Guarantee applies to all our repair services.
So what’s there to lose? Your $50 investment in a screen repair kit may go down the drain. Rest easy, however, knowing United Electronics Group will give you back confidence in your device!